Questions
Frequently asked questions.
Everything you need to know about booking direct with VMI Stays: payment, arrival, the stays, and the Orihuela Costa. Still stuck? Email hello@vmistays.com and a real person will reply.
Booking & availability
Yes. VMI Stays is a direct-booking collection, so you book straight with the small team that looks after the properties rather than through a third-party platform. You deal with us before, during, and after your stay.
Pick the stay you like, choose your dates, and send your booking request from that stay's booking section. We confirm availability and the final details with you before anything is finalised.
Minimum stay can vary by property and season. The minimum for your dates is shown when you check availability for a specific stay.
You can reach us any time at hello@vmistays.com. The same small team handles the booking and your stay, so you are not passed between call centres.
Payment & pricing
No platform booking fees. Booking direct means you skip the mark-up that listing sites add on top, so the price you agree is for the stay itself.
Payment and any deposit are arranged directly as part of confirming your booking. We set out exactly what is due and when before you commit.
Prices are in euros (EUR).
Any applicable taxes or local charges are set out clearly with your booking total. There are no surprise fees added at the end.
Arrival & check-in
Arrival is in person wherever possible. You are met at the property and shown around rather than hunting for a key box. Exact check-in and check-out times are confirmed with your booking.
You are met locally at the property for a handover, and someone is reachable locally throughout your stay if anything comes up.
We will do our best around the cleaning schedule and other guests. Just ask when you book or in the days before you arrive.
The stays
VMI Stays is a small, hand-picked collection on the Orihuela Costa. We would rather look after a few places well than list dozens we do not know.
Browse by the kind of trip you are taking, such as golf, sun and pool, longer stays, or a family escape, and we will point you to the best-fit stay. If you are not sure, email us and we will help.
Each stay's own page lists its amenities, sleeping arrangements, and what is provided. If something matters to your trip, check the property page or just ask.
It depends on the property. Each stay lists who it suits and how many it sleeps. For pets or larger groups, check with us first.
The area
On the Orihuela Costa, in the southern Costa Blanca region of Spain. Each stay's page describes its setting and what is nearby.
The Orihuela Costa is served by the nearby Costa Blanca airports. We will point you to the most convenient option for your stay.
A car makes exploring the wider area easier, though it depends on your stay and your plans. Each property page notes parking where it is available.
Policies
Cancellation terms are confirmed with your booking before you pay, so the terms for your dates are clear up front.
Each stay has simple house rules to keep the properties and neighbours happy, such as no parties and respecting quiet hours. They are shared with your booking confirmation.
Tell us. Someone is reachable locally throughout your stay, and because you booked direct, you are dealing with the people who can actually put it right.



